Blog
Dzyrd does not create additional work — it automates it. Implement, analyze and grow without routine:
From Speech Analytics to Revenue Intelligence: Solution Comparison 2026
We analyze 13 call analytics solutions: from script control to automatic CRM filling. Current prices and an honest comparison.
How can AI be used to analyze the quality of a call center employee?
We'll show you how to use AI to automatically evaluate the quality of operators' work: identify errors, analyze conversations, and find areas for growth without manually monitoring calls.
How can I find out the number of records in a specific area?
We'll show you how to see where all your records are going in just a few clicks, and which channels are actually bringing you customers.
How can I receive instant messenger notifications about new recordings?
Let's explore how to ensure that every new recording is immediately sent to your messenger, without delays or unnecessary actions.
What the customers are talking about
Customers talk to companies every day — about issues, expectations, and emotions. This article explores how to hear the meaning behind the words and why every contact center conversation is a source of valuable insights.
Millions Down the Drain: Is Your Sales Team Killing Your Real Estate Leads?
You spend thousands on marketing, but what happens when the agent picks up the phone? Learn how AI-powered speech analytics identifies missed opportunities, improves script compliance, and turns "just looking" into "where do I sign?"
Voice of service
The voice of service is shaped in every customer conversation. This article explores how tone, emotion, and communication style influence trust — and why the way companies speak matters as much as what they say.
Why You Are Losing 30% of Deals (And How AI Fixes It)
Are your agents forgetting to upsell? Are customers leaving for competitors, and you don’t know why? Discover how speech analytics turns "dead" calls into profit.